Swoop Mobile Legal

The Swoop Mobile Support team are available 9AM – 7PM on Weekdays, and 10AM – 5PM on Weekends. (AEST)

Mobile delivered differently

Critical Information Summaries

Document nameDate added
Swoop Mobile 4G 8GB CIS06/12/23
Swoop Mobile 5G* 25GB CIS06/12/23
Swoop Mobile 5G* 40GB CIS06/12/23
Swoop Mobile 5G* 100GB CIS06/12/23
Swoop Mobile 5G 40GB CIS06/12/23
Swoop Mobile 5G 100GB CIS06/12/23
Swoop Mobile 5G 220GB CIS06/12/23

Current Promotions

Document namePromotion end date
MOBILE20 T&C’s31/03/24

Policies and Agreements

Document nameDate added
Swoop Mobile Fair Use Policy01/07/23
Swoop Mobile Standard Form of Agreement01/07/23
Swoop Mobile Direct Debit Service Agreement01/07/23
Additional Charges01/07/23
Complaints Policy01/07/23
Authorised Representative Form01/07/23
Financial Hardship Policy01/07/23


Document nameDate added
International Call Rates01/07/23
International Roaming01/07/23

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