Payment assistance when you need it. Depending on your level of urgency we have flexible options that could help keep you connected. Our policy outlines information for you to consider before applying for payment assistance.
Help for business clients experiencing financial stress. Depending on your level of urgency we have flexible options that could help keep you connected. Our policy outlines information for you to consider before applying for payment assistance.
Nominate a person who can make changes to the account without the accountholder present.
Telecommunications Protection Code (TCP)
Our services are provided with our commitment to compliance with the Telecommunications Consumer Protections (TCP) Code, which is a comprehensive code of practice for the telecommunications industry. Consumers rights are protected by a set of rules that cover the obligations of retail telecommunications service providers in relation to billing, contracts, advertisements complaint resolution, and more. Further information.
