The nbn™ network is an upgrade to Australia’s existing phone and internet infrastructure.

nbn™ connects your premises to its high-speed fibre network using a variety of technology types depending on your area. Some locations are capable of up to 1000 Mbps. Click ‘Check My Address’ to see what technology and speeds are available at your location.

All Swoop Business plans come with an standard Business-Grade SLA , with Bronze, Silver and Gold options available to order.

Fibre to the Premises (FTTP)
Available for around 20% of Australians, this technology type is the fastest and most reliable by nbn™, with optic fibre going directly to your premises. Most locations are capable of speeds up to 1000 Mbps!

Fibre to the Node (FTTN)
The most common tech type, this utilises your existing copper and connects it to a nearby fibre node. Max speeds are 100 Mbps, but actual speeds are based on your connection. After you enter your address, we’ll display plans you are capable of receiving. If you need more information, our expert local customer service team is available to help!

Fibre to the Building (FTTB)
This tech type is usually available at apartment blocks, in which the existing technology is used to connect to a central communication cabinet, which connects the building to the nbn™ fibre network. Max download speeds available are 100 Mbps, but actual speeds depend on your infrastructure.

Fibre to the Curb (FTTC)
nbn™ runs fibre to a point, usually in your street, after which the existing copper brings the connection into your premises. Max download speeds available are 100 Mbps, but actual speeds depend on your infrastructure.

Hybrid Fibre-Coaxial (HFC)
HFC uses existing ‘pay TV’ or cable network. This high-speed connection runs to the nearest fibre node. This tech type can offer speeds over 500 Mbps depending on your location!

nbn™ Fixed Wireless
This connection utilises data transmitted over radio signals to connect premises to the nbn™ broadband access network. Max download speeds available are usually capped at 75 Mbps. This service is very different from our Swoop Fixed Wireless Network, which uses specialised hardware to offer speeds closer to a direct fibre connection.

Service availability: Services not available to all areas or premises.

nbn™ new development charge: In areas serviced by NBN CO, Swoop may be required to connect services onto the nbn network. If you’re in a new development and not already connected to the nbn™ network, NBN CO may charge $300 to connect your premises to the nbn™ network. If applicable, we will bill that charge to you.