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Good news! Our sales and support systems are back up and running. You may still hit a few speed bumps, but don't worry – we'll be running at full speed again in no time. Thanks for your understanding!

Mt. Baw Baw Internet

Say hello to fast, reliable, great valuable Fixed Wireless.
Co-funded by the Victorian Government.

Pre-order your service today!

Internet delivered differently

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Co-funded by the Victorian Government.

This project is supported by funding from the Victorian Government’s $550 million Connecting Victoria program to fast-track connectivity across Victoria.

As locals, we are committed to delivering fast, reliable, great value internet to regional areas.

Better broadband means access to online tools and services, which in today’s digital world are no longer just an option – they are a necessity.

Visit Connecting Victoria’s website

Expressions of interest will be reviewed and contacted for installation.

    Swoop is your local Gippsland Internet provider

    Swoop are proud to be Gippsland locals.

    We’re ready to light-up Mt Baw Baw and surrounds with Fixed Wireless internet.

    We get it, the terrain is challenging, that’s why we’re working with you to provide the best possible coverage.

    Swoop are committed to providing regional communities with access to the internet via our Fixed Wireless network, and we’re prepared to do the hard yards.

    Bear in mind, due to landscape, your neighbour may have a different experience and speed. We’ll always do our best to provide the best internet experience and we appreciate your co-operation.

    How is Fixed Wireless different to RedTrain, Satellite or nbn®?

    A small antenna on your roof speaks wirelessly to our towers, as opposed to fibre cables being wired into your home from the street.

    As the Fixed Wireless professionals, we built our network to last, compared to copper lines which may be outdated and expensive to repair.

    We’re so confident you’ll our service, we are offering 30 day money-back on all Fixed Wireless plans!

    Register Interest

    Read our Fixed Wireless reviews

    Discover more about Fixed Wireless

    When will I be connected to Swoop Fixed Wireless? Why do I have to register my interest?

    Due to the terrain of the area, we need to manually assess each address to ensure you can get a connection.

    We apologise for the inconvenience, but we promise it will be worth the wait!

    We look forward to hearing from you!

    Register Interest 

     

    What is Fixed Wireless and why should I choose it over nbn® or Red Train?

    Fixed Wireless Internet is the modern, high-speed alternative to conventional household fixed-line internet, such as nbn® and RedTrain.

    Traditionally, your internet is delivered to your home through cables in the ground, and these cables can be old, worn out, and expensive to fix.

    With Fixed Wireless, we bypass these legacy networks by installing an antenna at your home or business which talks wirelessly to one of our communications towers, which can be located up to 30km away. Amazing!

    No phone line and no nbn required! Simply plug your router into the professionally installed data point in your wall and prepare for life in the fast lane.

    Many Australians can’t get over 100 Mbps on their nbn® or Red Train service. If your home connection is failing you, don’t feel stuck. Our Fixed Wireless network provides the best solution for thousands of happy Australians who were hampered by their existing service.

    What are the installation costs for Fixed Wireless?

    An Installation/Setup Fee of $480 is payable upon service cancellation (termination).

    The setup fee reduces by $20 per each month of active service for 24 months. After 24 months, the Setup Fee is waived in full upon termination.

    Non-standard installation may be required at some addresses at an additional upfront charge and will be quoted on a case-by-case basis.

    How can I claim the 30 day money back?

    If you are not completely satisfied with your Swoop Fixed Wireless service or the level of service in connecting your Fixed Wireless service within the first 30 days of activation. Let us know why you are unhappy with your service, and we will refund your first month’s plan fee. The request must be made within 30 days of your service being connected.

    How to make a claim:

    To make a claim for a full refund, please simply call our friendly support team on 1300 66 55 75 within 30 days of your service being connected and prior to you switching to another provider and/or connecting a different internet technology at you residence or business.

    Terms and Conditions apply.

    How does installation work?

    Our Swoop team will install a small antenna and a network boundary point on your home/business.

    You or someone aged over 18 years (sorry kids!) must be present for the duration of the installation appointment.

    Any cabling that is required in your premises beyond the network boundary point is your responsibility, and at your own cost.

    Can I come and visit the Swoop office if I need assistance?

    Unfortunately, we have closed our customer facing office and no longer offer walk in service for customers. The team at Swoop apologise for the inconvenience.

    If you need us, you can contact us via the following:

    Chat soon!

    Internet delivered differently

    Got questions?

    Chat to our locally-based support team!

    Contact us