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Cutting edge Voice & Messaging Services

Innovative voice services delivered over our specialist network built for you and your customers.

Wholesale Voice delivered differently

Every now and then – everyone needs a little more

With highly available switching infrastructure, boasting a depth of routing using quality suppliers, we will deliver your traffic to its destination reliably & efficiently.

We offer the flexibility to customise your outbound routing as required, varying anything from available Calls Per Second (CPS), supplier selection or whitelisting a subset of destinations. We allow you to dynamically burst your channel capacity to cater for special events or unusual customer demand.

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Virtual Numbers allow for control & flexibility

Virtual Numbers provide the flexibility and capability to maintain ownership of numbers not directly linked to a service on your network. Virtual Numbers can be held on the VoiceHub network and either parked, diverted to another number or to a voicemail box.

We offer Australian Virtual Mobile Numbers, which can be forwarded to your main mobile number or anywhere in the world. SMS’ sent to your Virtual Mobile Numbers can be delivered to your network through a variety of protocols from SMPP, HTTP or SMTP.

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Advanced capabilities at your fingertips

We offer the provision of both Australian and New Zealand geographic and toll free numbers. For the majority of locations & areas, these numbers are kept in stock to reduce provisioning lead times.

Australian Freephone (1800) Local Rate (13/1300) Numbers and New Zealand toll free numbers are also available, routed either directly to your network, or through our advanced IN platform.

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Scalable next generation communication

Hosted Voice Service encompasses a broad range of hosted PBX features and capabilities accessible via the internet or direct connect.

VoiceHub & Swoop’s hosted service offering is a flexible, reliable, and scalable new generation communication systems catering to the requirements of SMBs, enterprises, and business utilising the latest technologies.

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Uncomplicated, integrated messaging services

Our SMS Services offer an array of flexible messaging services, far exceeding the simple send and receive text messages.

  • SMS gateway backed by Amazon Cloud Infrastructure
  • Wholesale SMS 
  • A2P Messaging
  • Inbound SMS in association with Virtual Numbers
  • Two Way SMS
  • Bulk SMS
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Flexible management and advanced functionability

The VoiceHub & Swoop Direct Routing solutions relies on diverse Microsoft Certified SBCs. Via these diverse SBCs and managed capacity, we are able to deliver calls into and out of your Teams Phone System with a guaranteed quality of service. This solution may be white-labeled via a generic domain allowing this solution to be resold into any customer tenant.

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Let’s talk all things Voice

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