Business nbn® is Swoop’s business broadband service, built for businesses rather than homes. Compared with residential nbn®, our business nbn® plans add higher-priority, business-grade support and enhanced SLAs for greater reliability. Plans run from 50/20 Mbps up to 1000/400 Mbps (gigabit), all with unlimited data and no lock-in contracts.

For most businesses, yes. Business nbn® adds enhanced SLAs with faster fault resolution, business-grade support and reliable speeds up to 1000 Mbps, the things standard residential nbn® doesn’t guarantee. If your connection affects how you trade or serve customers, a business nbn® plan is worth it.

Swoop’s business nbn® plans come in five speed tiers: 50/20, 100/40, 250/100, 500/200 and 1000/400 Mbps. Our fastest plan, nbn® 1000/400, reaches typical evening download speeds around 890 Mbps. Need symmetrical speeds up to 1000/1000 Mbps? Ask us about Enterprise Ethernet, ideal for heavy cloud use and large uploads.

It’s simple. Enter your business address here to see the business nbn® plans and speeds available at your premises, choose your plan, and our local team handles the rest. If an installation is required, we’ll explain what’s involved and when your service will be ready.

Yes. All Swoop business nbn® plans 250Mbps and above include an enhanced SLA (Enhanced-12): if you have an outage, we aim to resolve it within 12 business hours. Plans 100Mbps and below include Best Efforts SLA, and you can add Enhanced-12 for $29/month.

Swoop business nbn® plans include a sticky IP, which stays the same under normal use, rather than a dedicated static IP. For most businesses a sticky IP is enough for remote access, VPNs and point-of-sale. If you need a guaranteed static IP, ask our business team about your options.

Business nbn® runs over the shared nbn® network with speeds up to 1000/400 Mbps, great value for most businesses. Enterprise Ethernet is a dedicated fibre service with symmetrical speeds up to 1000/1000 Mbps and stronger performance guarantees, suited to high-upload needs.

Learn more on our Enterprise Ethernet page.

If your business is eligible, you can upgrade to business fibre (Fibre Connect) at no cost, moving the nbn® fibre closer to your premises for faster, more reliable speeds. Eligibility depends on your address and current technology. Enter your address to check here, then select the Fibre Connect plans.

Business fibre internet is a high-speed connection that carries data over optical fibre, delivered in Australia through the nbn® network. It offers faster, more reliable speeds than copper connections, symmetrical upload and download options, and easy scalability, ideal for cloud, video conferencing and data-heavy operations that need business-grade internet.

nbn® Business Fibre Zones are areas where nbn® has expanded its fibre network for businesses under its $700 million Business Fibre Initiative. There are currently 322 business fibre zones across Australia, including a presence in 142 regional centres. Within these zones, eligible businesses can access Enterprise Ethernet with no up-front build cost and competitive wholesale pricing. Check your address to see if you’re covered.

Yes, you need a modem or router to connect. You can bring your own, or add one to your plan. We offer the TP-Link VR400 v3, and eero 7 for gigabit speeds across your premises. eero 7 is available on all our FTTP fibre plans.

Swoop is an Australian-owned business nbn® provider with 25+ years’ telco experience. We run our own high-capacity fibre and Fixed Wireless network, so you get:

• low congestion
• unlimited data
• no lock-in contracts, and
• business-grade local support.

Higher-speed plans also include enhanced SLAs, and Swoop was named a 2026 ProductReview ISP Award winner.