Network Outage Register
If you’re experiencing issues with your service, this page helps you quickly check whether there’s a known outage affecting your area via the Outage register.
We aim to keep this information as up to date as possible, however third-party network pages may reflect the latest status more quickly.
nbn Network Outages
We publish information about significant outages affecting our broadband services, including NBN, fibre, and fixed wireless.
- View current and recent outages affecting NBN services Network Status Page
- Access a downloadable outage register for detailed records
If your issue isn’t listed, we recommend troubleshooting your connection or contacting our support team.
This register includes major and significant outages, with details such as when the outage occurred, affected areas, and resolution times. You can download the outage register below:
Mobile Network Outages
Our mobile services operate on partner networks. For the latest outage and maintenance updates, please check their official network status pages below:
Optus Network
https://www.optus.com.au/living-network/service-status/national-outage-register
Vodafone Network
https://www.vodafone.com.au/network/status
Still having issues?
If you’re unable to find information about your issue:
-Restart your modem or device
-Check your service setup
Contact our support team for further assistance
Get quick help from our local customer care team.
