Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 66 55 75.
Incident Details
#56926: Unplanned Network Outage | Broadband | NSW Tamworth
Started:
21/06/2026 9:15am
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2026-06-21 09:28:55
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of Tamworth and its surrounds.
We tentatively expects service restoration by 11:00 AM AEDT 21/06/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
We apologise for any inconvenience that this may cause.
We tentatively expects service restoration by 11:00 AM AEDT 21/06/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
We apologise for any inconvenience that this may cause.
Posted: 2026-06-21 11:04:16
We wish to inform you that the outage is still ongoing. We tentatively expect service restoration by 01:00 PM AEDT on 21/06/2026. However, this timeframe is subject to change.
We will continue to keep you informed as further updates become available. All updates will also be published on our network status page.
We apologise for any inconvenience this may cause and appreciate your patience and understanding.
We will continue to keep you informed as further updates become available. All updates will also be published on our network status page.
We apologise for any inconvenience this may cause and appreciate your patience and understanding.
Posted: 2026-06-21 13:01:09
We wish to inform you that the outage affecting NBN services in Tamworth and its surrounds is continuing. The fault has been confirmed as an optical transmission equipment issue and work is underway to restore services. We currently tentatively expect service restoration by 02:00 PM AEST on 21/06/2026. However, this timeframe is subject to change.
We will continue to keep you informed as further updates become available. All updates will also be published on our network status page.
We apologise for any inconvenience this may cause and appreciate your patience and understanding.
We will continue to keep you informed as further updates become available. All updates will also be published on our network status page.
We apologise for any inconvenience this may cause and appreciate your patience and understanding.
Posted: 2026-06-21 14:05:00
We wish to inform you that the outage affecting NBN services in Tamworth and its surrounds is continuing. A technician is currently collecting the required hardware and is en route to the affected site. The estimated travel time to the location is over 3 hours, with an updated ETA of 04:30 PM AEST.
We currently tentatively expect service restoration by 05:00 PM AEST on 21/06/2026; however, this timeframe is subject to change. We apologise for any inconvenience that this may cause.
We currently tentatively expect service restoration by 05:00 PM AEST on 21/06/2026; however, this timeframe is subject to change. We apologise for any inconvenience that this may cause.
Posted: 2026-06-21 16:59:13
We wish to advise that this outage has now been resolved. We are continuing to closely monitor the service to ensure stability. If your service is still offline, please power cycle your equipment. If this does not restore your service, please contact our help desk for further assistance.
We apologise for any inconvenience caused and thank you for your patience.
We apologise for any inconvenience caused and thank you for your patience.