Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
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Incident Details
#53313: Unplanned Outage | CountryTell | NSW - Steel River
Started:
21/05/2026 8:30am
Estimated Resolution:
21/05/2026 10:45am
Type:
unscheduled
Posted: 2026-05-21 09:02:54
We wish to advise that there is currently an unplanned outage for CountryTell services in the suburb of Steel River and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologise for any inconvenience that this may cause.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologise for any inconvenience that this may cause.
Posted: 2026-05-21 10:33:21
We wish to advise that services have been partially restored; however, some services are still impacted by the unplanned outage affecting CountryTell services in Steel River and surrounding areas.
At this stage, there is no estimated time for restoration (ETR) for the remaining affected services. We will continue to provide updates as more information becomes available. All updates will also be available on our Network Status page.
We apologise for any inconvenience this may cause and appreciate your patience.
At this stage, there is no estimated time for restoration (ETR) for the remaining affected services. We will continue to provide updates as more information becomes available. All updates will also be available on our Network Status page.
We apologise for any inconvenience this may cause and appreciate your patience.
Posted: 2026-05-21 10:50:35
We wish to advise that this outage has now been listed as resolved.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.