Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

For any further information or support call us on 1300 66 55 75.

Incident Details

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#43939: Unplanned Outage | Broadband | Coffs Harbour, NSW
Started:
05/03/2026 7:30am
Estimated Resolution:
05/03/2026 11:00am
Type:
unscheduled
Posted: 2026-03-05 07:53:41
We wish to advise that there is currently an unplanned outage for Broadband services in the suburb of Coffs Harbour and its surrounds.

Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.

We apologize for any inconvenience that this may cause.
Posted: 2026-03-05 09:28:11
We wish to advise that our upstream carrier’s technicians are currently on their way to the site.

We also wish to advise that the tentative estimated time for restoration (ETR) is 12:00 PM AEDT on 05/03/2026. Please note that this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.

We apologise for any inconvenience this may cause.
Posted: 2026-03-05 10:59:04
We wish to advise that the service has now been restored, and we are closely monitoring the situation.

We will continue to keep you updated as further information becomes available. The latest updates can also be found on our Network Status page.

If your service remains offline, please power cycle your equipment. If this does not restore your connection, please contact our friendly Help Desk for further assistance.
Posted: 2026-03-05 11:48:02
We wish to advise that this outage has now been listed as resolved.

Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.