Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 66 55 75.
Incident Details
#37669: Planned Network Maintenance | Fixed Wireless | VIC - Drouin
Started:
27/01/2026 7:00am
Estimated Resolution:
27/01/2026 4:15pm
Type:
scheduled
Posted: 2026-01-21 03:55:37
We wish to advise maintenance is scheduled for Fixed Wireless services in the suburb of Drouin and its surrounds. Your service may be impacted during the outage window outlined below.
Maintenance will take place between 07:00 AM and 3:00 PM AEDT Duration: up to 180 minutes
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk. Our apologies for any inconvenience caused. We will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
Maintenance will take place between 07:00 AM and 3:00 PM AEDT Duration: up to 180 minutes
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk. Our apologies for any inconvenience caused. We will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
Posted: 2026-01-27 14:49:38
We wish to advise that scheduled maintenance is planned for Fixed Wireless services in Drouin and surrounding areas. Your service may be impacted during the maintenance window outlined below.
Due to unforeseen circumstances, the maintenance window has been extended to between 7:00 AM and 5:30 PM AEDT, with an expected outage duration of up to 180 minutes.
If your service remains offline after this period, please power cycle your equipment. Should the issue persist, please contact our friendly Help Desk for assistance.
We apologise for any inconvenience caused and appreciate your patience. We will continue to provide updates as further information becomes available. All updates will also be published on our Network Status page.
Due to unforeseen circumstances, the maintenance window has been extended to between 7:00 AM and 5:30 PM AEDT, with an expected outage duration of up to 180 minutes.
If your service remains offline after this period, please power cycle your equipment. Should the issue persist, please contact our friendly Help Desk for assistance.
We apologise for any inconvenience caused and appreciate your patience. We will continue to provide updates as further information becomes available. All updates will also be published on our Network Status page.
Posted: 2026-01-27 16:27:28
We wish to advise that this outage has now been listed as resolved.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.