Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 66 55 75.
Incident Details
#31935: Planned Hazardous Maintenance | Fixed Wireless | WA West Perth
Started:
18/12/2025 1:00am
Estimated Resolution:
18/12/2025 6:30am
Type:
scheduled
Posted: 2025-12-08 23:46:49
We wish to advise that there is currently hazardous works occurring for Fixed Wireless services in the suburb of Rawson and its surrounds. These works are not expected to impact services.
Works will be taking place between 2025-12-18 01:00 and 2025-12-18 09:00:00 AEDT
Our apologies for any inconvenience cause. All updates will be available on our network status page.
Works will be taking place between 2025-12-18 01:00 and 2025-12-18 09:00:00 AEDT
Our apologies for any inconvenience cause. All updates will be available on our network status page.
Posted: 2025-12-18 01:29:36
We wish to advise that this Planned Network Maintenance has now been reclassified as an outage.
We tentatively expect service restoration by 06.00 AM AEDT 18/12/2025, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
We apologise for any inconvenience that this may cause.
We tentatively expect service restoration by 06.00 AM AEDT 18/12/2025, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
We apologise for any inconvenience that this may cause.
Posted: 2025-12-18 06:05:47
We wish to advise that this outage is ongoing and we continue to work toward service restoration.
The estimated restoration time (ERT) has been updated to 10.00 AM AEDT on 18/12/2025. Please note that this timeframe remains subject to change.
We will continue to provide updates as further information becomes available. The latest status can also be viewed on our Network Status page.
We apologise for any inconvenience this may cause.
The estimated restoration time (ERT) has been updated to 10.00 AM AEDT on 18/12/2025. Please note that this timeframe remains subject to change.
We will continue to provide updates as further information becomes available. The latest status can also be viewed on our Network Status page.
We apologise for any inconvenience this may cause.
Posted: 2025-12-18 08:00:25
We wish to advise that this planned network maintenance has now been listed as complete.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.