Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

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Incident Details

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#18418: Unplanned Outage | Fixed Wireless | VIC Traralgon
Started:
28/08/2025 2:45pm
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2025-08-28 15:06:29
We wish to advise that there is currently an unplanned outage for fixed wireless services in the suburb of Traralgon and its surrounds.

Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.

We apologise for any inconvenience that this may cause.
Posted: 2025-08-29 11:13:21
We wish to advise that an investigation is currently underway. Unfortunately, there is no estimated time for restoration (ETR) at this stage, but we will keep you notified as more details become available. All updates will also be published on our Network Status Page.

We apologise for any inconvenience this may cause and appreciate your patience.
Posted: 2025-09-01 10:28:34
We wish to advise that we are still working on resolving the issue. Unfortunately, there is no estimated time for restoration (ETR) at this stage. However, we will keep you informed as more details become available. If further discussion is required, The Swoop Sales Team will contact you directly. All updates will also be published on our network status page.

We sincerely apologise for any inconvenience this may cause and appreciate your continued patience.