Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

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Incident Details

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#14563: Unplanned Outage | Fixed Wireless | WA Walliston
Started:
17/07/2025 3:30am
Estimated Resolution:
21/07/2025 12:00pm
Type:
unscheduled
Posted: 2025-07-17 15:44:39
Swoop wishes to advise that there is currently an unplanned outage for Fixed Wireless services in the suburb of Walliston and its surrounds.

Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.

Again, our apologies for any inconvenience and this notification will be updated to our network status page: https://status.swoop.com.au/
Posted: 2025-07-18 18:29:10
We wish to inform you that the outage is still ongoing due to the complexity of the restoration work and there is currently no confirmed Estimated Time of Restoration (ETR)

Unfortunately, we do not yet have an estimated time of restoration (ETR). However, we anticipate services will be restored by early next week.
Posted: 2025-07-21 10:39:04
We wish to inform you that the outage is still ongoing. Our teams are actively working on the issue and are committed to achieving a swift resolution. Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.

We apologise for any inconvenience that this may cause.
Posted: 2025-07-21 13:10:02
We wish to advise that this outage has now been listed as resolved.

Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.