Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

For any further information or support call us on 1300 66 55 75.

Incident Details

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#14324: Unplanned Outage | Fixed Wireless | VIC Warragul
Started:
14/07/2025 9:15am
Estimated Resolution:
15/07/2025 2:45pm
Type:
unscheduled
Posted: 2025-07-14 09:52:35
We wish to advise that there is currently an unplanned outage for fixed wireless services in the suburb of Warragul and its surrounds.

Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.

We apologise for any inconvenience that this may cause.
Posted: 2025-07-15 10:16:44
We wish to advise that a Swoop technician attended the site yesterday, however restoration was not successful. We will be reattending the site today to continue restoration works. Unfortunately, there is still no estimated time for restoration (ETR), but we will keep you updated with progress as it becomes available. All updates will also be published on our Network Status Page.

We sincerely apologise for any inconvenience this may cause and appreciate your patience as we work to restore services.
Posted: 2025-07-15 14:43:46
We wish to advise that this outage has now been listed as resolved.

Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.