Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 66 55 75.
Incident Details
#14099: Unplanned Outage | Fixed Wireless | SA - Tothill Belt
Started:
08/07/2025 10:45am
Estimated Resolution:
11/07/2025 11:15am
Type:
unscheduled
Posted: 2025-07-08 11:36:59
We wish to advise that there is currently an unplanned outage for Fixed Wireless services in the suburb of Tothill Belt and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologise for any inconvenience that this may cause.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologise for any inconvenience that this may cause.
Posted: 2025-07-09 07:20:47
We wish to provide an update regarding the unplanned outage currently affecting Fixed Wireless services in the suburb of Tothill Belt and surrounding areas.
One of our field teams is scheduled to attend the affected network node to investigate the issue and work towards restoring services as soon as possible.
At this stage, there is still no estimated time for restoration (ETR), but we will continue to provide updates as new information becomes available.
We sincerely apologise for the inconvenience and appreciate your patience.
One of our field teams is scheduled to attend the affected network node to investigate the issue and work towards restoring services as soon as possible.
At this stage, there is still no estimated time for restoration (ETR), but we will continue to provide updates as new information becomes available.
We sincerely apologise for the inconvenience and appreciate your patience.
Posted: 2025-07-10 07:57:26
Please note that, unfortunately, due to the complexity of the outage, we have not been able to restore the link yet. At this stage, there is still no estimated time for restoration (ETR), but we will continue to provide updates as new information becomes available.
We sincerely apologise for the inconvenience and appreciate your patience.
We sincerely apologise for the inconvenience and appreciate your patience.
Posted: 2025-07-10 14:23:56
We would like to provide an update regarding the unplanned outage currently impacting Fixed Wireless services at the Tothill Belt tower. Access to the site has been delayed due to severe weather and strong winds. Conditions remain unsafe today. However, we anticipate improved access tomorrow. Our team plans to be on site tomorrow 11/07/2025 to begin restoration efforts.
We appreciate your patience and will continue to keep you informed.
We appreciate your patience and will continue to keep you informed.
Posted: 2025-07-11 12:21:58
We wish to advise that this outage has now been listed as resolved.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.