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Small business internet

Fast, reliable, and great value business internet

Straightforward prices and simple ordering with no need to wait. Keep your small business running with our 100% local team and Business-Grade SLA’s. All with unlimited data. Compare our small business internet plans by entering your address below.

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Small Business Internet FAQs

How are Swoop services installed?

We provide internet all the way to your building by installing a small antenna on your roof. Pretty cool right?

How is my service and account secured?

We provide access to account and service data through a portal which is also secured through a username and password.

Only authorised points of contact nominated by our customers will be provided account details or will be permitted to make changes to customers’ account.

How much data am I likely to use?

All our business plans include unlimited downloads. However, as a general guide, 1GB of data use will let you:

  • receive 1000 emails
  • surf the web for 20 hours
  • watch 10 four-minute YouTube video clips
  • watch three hours of television on ABC iview
  • download 200 four-minute music track
  • download 400 photos.

This guide is based on the following assumptions: Email received at 100KB per email, web browsing at 30MB per hour, music download at 4MB per track, photo downloads at 2MB per photo. Note that Youtube videos can vary greatly in their size depending on the resolution downloaded and how they have been created.

How do I pay for my service?

Swoop sends an electronic invoice to our customers each month, and we charge for each month’s service in advance. Payments can be made via BPAY, credit card or direct debit . You are billed the same amount each month as all services include unlimited data.

What are your business support options?

All Swoop Business plans come with a standard Business-Grade SLA , with Bronze, Silver and Gold options available to order.

You can call us, email us or lodge a support ticket via the Swoop Business Portal. This will reach our network operations team. Business services are supported 24/7.

How much does business NBN cost?

We offer a range of different business NBN plans to suit your needs. Allm come with unlimited data, no lock-in contract, and SLA included.

View our business nbn™ plans and pricing here.

What’s the difference between business broadband plan or business nbn™?

Swoop Fixed Wireless is a network wholly owned and managed by Swoop. The Fixed Wireless service is transmitted through our own purpose-built towers to a small antenna that is installed on the roof of the premises. If there was ever a need for a technician to perform maintenance, it will be one of our own Swoop experts.

To contrast, NBN services are supported and owned by the nbn™ co which is a third-party network to Swoop. The service uses copper wiring to connect the user to the POI (point of interconnect) and when maintenance is needed, nbn co and their contractors attend the premises.

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    Small Business Internet

    A powerful connection for small businesses who need reliable internet.
    See if Swoop Business Internet is available in your location!