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Network Status

Outages & maintenance

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

For any further information or support call us on 1300 665 575.

Incident Details

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#3914: Planned Maintenance | Opticomm | Smithfield, Qld
Started:
15/10/2024 11:00pm
Estimated Resolution:
16/10/2024 5:00am
Type:
scheduled
Posted: 2024-10-02 11:10:45
Swoop wishes to advise you that maintenance is scheduled for Opticomm services in the suburb of Smithfield and its surrounding areas.

Maintenance will occur between 15/10/2024 at 11:00 PM and 16/10/2024 at 05:00 AM.

Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk on 1300 665 575 or lodge a ticket via email to: [email protected]

Again, our apologies for any inconvenience, and this notification will be updated on our network status page: https://status.swoop.com.au/