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Network Status

Outages & maintenance

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

For any further information or support call us on 1300 665 575.

Incident Details

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#3894: Unplanned Outage | NBN | ROBINA, QLD
Started:
01/10/2024 5:15pm
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2024-10-02 09:38:21
Swoop wishes to advise that there is currently an unplanned outage for NBN services in the suburb of Robina and its surrounds.

Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.

Again, our apologies for any inconvenience and this notification will be updated to our network status page: https://status.swoop.com.au/
Posted: 2024-10-03 11:45:12
Swoop wishes to advise that the estimated time for restoration [ETR] for this outage has now been updated to 08/10/2024 by 15:00 AEST.

This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-10-04 09:32:03
Swoop wishes to advise that the estimated time for restoration [ETR] for this outage has now been updated to 10/10/2024 by 17:30 AEST.

This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.