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Network Status

Outages & maintenance

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

For any further information or support call us on 1300 665 575.

Incident Details

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#3762: Unplanned Outage | NBN | Secret Harbour-WA
Started:
27/09/2024 12:00pm
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2024-09-27 11:59:29
NodeOne wishes to advise that there is currently an unplanned outage for NBN services in the suburb of Secret Harbour and its surrounds.

Unfortunately, there is no estimated time for restoration [ETR]. As further information comes to hand updates will be posted to our network status page: https://nodeone.com.au/network-status/

Our apologies for any inconvenience.
Posted: 2024-09-27 12:33:09
NodeOne wishes to advise that a local power outage is impacting the nbn network causing a loss of service to customers. nbn is monitoring the situation and once the power is restored, nbn will test alarms and perform health checks on the network to confirm stability. Please contact the local power provider for more information including the Estimated Time to Restore (ETR). nbn recommends customers perform a reset of their modem and in-home equipment once the power is restored to their area if further issues are experienced.

Again, our apologies for any inconvenience and this notification will be updated to our network status page: https://nodeone.com.au/network-status/