Network Status
Outages & maintenance
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 665 575.
Incident Details
#2221: Unplanned Outage - Fixed Wireless - NSW Cessnock, Mount Sugarloaf, Munibung Hill, Sugarloaf Range Road
Started:
17/08/2024 3:15pm
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2024-08-17 15:58:19
Swoop wishes to advise that there is currently an unplanned outage for fixed wireless services in the suburb of Cessnock, Mount Sugarloaf, Munibung Hill, Sugarloaf Range Road and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Our apologies for any inconvenience.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Our apologies for any inconvenience.
Posted: 2024-08-17 17:59:28
Swoop wishes to advise that there is currently an unplanned outage for fixed wireless services in the suburb of Cessnock, Mount Sugarloaf, Munibung Hill, Sugarloaf Range Road and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Our apologies for any inconvenience.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Our apologies for any inconvenience.
Posted: 2024-08-18 03:00:58
Swoop wishes to advise that our field operations team has been engaged regarding this fault. Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Our apologies for any inconvenience.
Our apologies for any inconvenience.
Posted: 2024-08-18 05:40:59
Swoop wishes to advise that there is no new update at this time. The last provided update remains current. Unfortunately, there is still no estimated time for restoration [ETR]. We will provide further information as soon as it becomes available.
Our apologies for any inconvenience.
Our apologies for any inconvenience.
Posted: 2024-08-18 13:41:48
Swoop wishes to advise that there is no new update at this time. The last provided update remains current. Unfortunately, there is still no estimated time for restoration [ETR]. We will provide further information as soon as it becomes available.
Our apologies for any inconvenience.
Our apologies for any inconvenience.
Posted: 2024-08-18 22:08:35
Swoop wishes to advise that there is no new update at this time. The last provided update remains current. Unfortunately, there is still no estimated time for restoration [ETR]. We will provide further information as soon as it becomes available.
Our apologies for any inconvenience.
Our apologies for any inconvenience.
Posted: 2024-08-19 08:23:29
Swoop wishes to advise that there is no new update at this time. The last provided update remains current. Unfortunately, there is still no estimated time for restoration [ETR]. We will provide further information as soon as it becomes available.
Our apologies for any inconvenience.
Our apologies for any inconvenience.
Posted: 2024-08-19 19:38:43
Swoop wishes to advise that there is no new update at this time. The last provided update remains current. Unfortunately, there is still no estimated time for restoration [ETR]. We will provide further information as soon as it becomes available.
Our apologies for any inconvenience.
Our apologies for any inconvenience.
Posted: 2024-08-20 23:53:45
Swoop wishes to advise that there is no new update at this time. The last provided update remains current. Unfortunately, there is still no estimated time for restoration [ETR]. We will provide further information as soon as it becomes available.
Our apologies for any inconvenience.
Our apologies for any inconvenience.
Posted: 2024-08-21 12:14:20
Swoop wishes to advise that there is currently an unplanned outage for fixed wireless services in the suburb of Macquarie Hills NSW 2285 and its surrounds.
Our infrastructure supporting your Internet has been extensively vandalised and unfortunately, we do not have an estimated time for restoration. If you are an affected customer, we will be contacting you to recommend alternative means of connectivity. We urge you to utilise any available redundancies as this incident may be extensive with no ETA for resolution at this stage.
This notification will be updated as further information comes to hand.
Our apologies for any inconvenience
Our infrastructure supporting your Internet has been extensively vandalised and unfortunately, we do not have an estimated time for restoration. If you are an affected customer, we will be contacting you to recommend alternative means of connectivity. We urge you to utilise any available redundancies as this incident may be extensive with no ETA for resolution at this stage.
This notification will be updated as further information comes to hand.
Our apologies for any inconvenience
Posted: 2024-08-21 23:36:45
Swoop wishes to advise that there is currently an unplanned outage for fixed wireless services in the suburb of Macquarie Hills NSW 2285 and its surrounds.
Our infrastructure supporting your Internet has been extensively vandalised and unfortunately, we do not have an estimated time for restoration. If you are an affected customer, we will be contacting you to recommend alternative means of connectivity. We urge you to utilise any available redundancies as this incident may be extensive with no ETA for resolution at this stage.
This notification will be updated as further information comes to hand.
Our apologies for any inconvenience
Our infrastructure supporting your Internet has been extensively vandalised and unfortunately, we do not have an estimated time for restoration. If you are an affected customer, we will be contacting you to recommend alternative means of connectivity. We urge you to utilise any available redundancies as this incident may be extensive with no ETA for resolution at this stage.
This notification will be updated as further information comes to hand.
Our apologies for any inconvenience
Posted: 2024-08-23 06:47:14
Swoop would like to inform you that there are no new updates at this time. The last update remains current, we still do not have an estimated time for restoration (ETR). We will share more information as soon as it becomes available.
We apologize for any inconvenience this may cause.
We apologize for any inconvenience this may cause.
Posted: 2024-08-23 19:58:23
Swoop would like to inform you that there are no new updates at this time. The last update remains current, we still do not have an estimated time for restoration (ETR). We will share more information as soon as it becomes available.
We apologize for any inconvenience this may cause.
We apologize for any inconvenience this may cause.
Posted: 2024-08-25 20:25:15
Swoop would like to inform you that there are no new updates at this time. The last update remains current, we still do not have an estimated time for restoration (ETR). We will share more information as soon as it becomes available.
We apologize for any inconvenience this may cause.
We apologize for any inconvenience this may cause.
Posted: 2024-08-26 05:10:32
Swoop would like to inform you that there are no new updates at this time. The status remains as previously communicated. We understand the impact this has on your operations and apologize for any inconvenience this may cause. We will provide the estimated time of arrival (ETA) as soon as new information becomes available.
Posted: 2024-08-26 22:48:45
Swoop would like to inform you that there are no new updates at this time. The status remains as previously communicated. We understand the impact this has on your operations and apologize for any inconvenience this may cause. We will provide the estimated time of arrival (ETA) as soon as new information becomes available.
Posted: 2024-08-27 19:36:16
Swoop would like to inform you that there are no new updates at this time. The status remains as previously communicated. We understand the impact this has on your operations and apologize for any inconvenience this may cause. We will provide the estimated time of arrival (ETA) as soon as new information becomes available.